Privacy Policy

Last updated: January 28, 2026

1. Introduction

COBRA AI Systems, a brand of Africa Media Consortium LLC ("we," "our," or "us"), is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Name, email address, and contact information
  • Business information and company details
  • Account credentials and authentication data
  • Communications and correspondence with us
  • Feedback, survey responses, and testimonials

2.2 Automatically Collected Information

When you use our services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data and analytics (pages visited, time spent, interactions)
  • Cookies and similar tracking technologies
  • Log files and error reports

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide, operate, and maintain our AI automation services
  • Improve, personalize, and expand our service offerings
  • Process transactions and manage your account
  • Communicate with you about updates, support, and promotional offers
  • Respond to inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy
  • Multi-cloud infrastructure with enterprise-grade security

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly authorize us to share your information

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your data
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings, though disabling cookies may affect functionality.

9. Third-Party Services

Our services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact form.

COBRA AI Systems

A brand of Africa Media Consortium LLC